Assist the Learning Spaces team by providing excellent front-line customer service, both in person and remotely, to users in campus learning spaces.  Assist faculty, staff, and students with technology in a teaching and learning environment.  Troubleshoot issues with computer and related systems at the time of the issue and after-the-fact in all supported spaces on campus.  Identify reoccurring problems and provide suggestions on long term improvements to learning spaces.  Provide installation support as needed on learning space projects including equipment installation, equipment setup, asset management, and documentation.  

This position will uphold the ITS core principles of outstanding collaboration and communication, a drive to succeed, a passion for higher learning, and acting with integrity.

Two years of post-secondary education; equivalency considered
Two years of customer service experience with demonstrated knowledge of computer systems; required
Must have strong communication skills, both oral and written communication; required
Must be able to work independently and as part of a team; required
Strong organizational skills; required
Ability to work in high pressure environments; necessary
Bachelor’s degree; preferred
Experience supporting audio/visual systems including video switching and projection, audio reinforcement, and control systems; preferred
Experience in computer related training; preferred

This position has an annual salary of $44,500 and will be located in Lincoln, NE. Please complete a standard application and attach a resume, cover letter and the names, email addresses and telephone numbers for three professional references.

Please note: Sponsorship will not be offered for this position.
If you should need assistance with your application, please call 402-472-3701.

The University of Nebraska is an Affirmative Action/Equal Opportunity Employer and participates in E-Verify. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, gender identity, sexual orientation or protected veteran status.